Terms & Conditions

CONTACT INFORMATION
All questions and concerns about your privacy can be sent to support@macas.us

SHIPPING
Merchandise is expected to ship within 48 hours of order if ordered Monday Thru Friday. Orders placed on Saturday, Sunday or a holiday, shipping will occur within 48 hours of the next business day.  As soon as the shipping label is created, we will provide (email) you the tracking number and a link to track your package. Our First Class shipping takes 3-6 business days within the continental United States.  International shipments Generally take 7-21 business days from the day of shipment unless customs causes a delay for some reason. Please make sure that you provide the correct address that can be verified and reached by postal services if you do not receive the package due to wrong or unclear shipping address, we do not refund the order. (in such case we would provide proof of shipping if needed by customer)

7 Day Return Policy
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return the order for any reason within Seven (7) days of your purchase and we will refund the whole amount back to the credit card used on the day of purchase. Please mail the original item back to us, and include your full name and order number on the package. If you have any questions or need directions, please contact us at: support@macas.us and we will walk you through the process.
Your complete satisfaction is our ultimate goal. You may return any item shipped by www.macas.us (MACAS Cosmetics Ltd.), keeping the following in mind:

  • It may take up to 7 weeks for some individuals to see results, please continue using the product until you are satisfied with the results
  • You should return the item to us within 30 days of your purchase date
  • Shipping Fee is Non-Refundable
  • All orders refund fully
  • Before sending back the item, please contact us via email at info@macasslimming.com, and we will walk you through the process

Testimonials Disclaimer
The testimonials, statements, and opinions on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. The testimonials are voluntarily provided. The testimonials are representative of patient experience but the exact result and experience will be unique and individual to each patient.

Macas and/or your consultant will collect your address and zip code to facilitate shipping any products you choose to order. Collection of such information is necessary to complete your order.
If you are a Macas client and a California resident, please contact us at the postal address below to request this information.

USA: 13368 VENTURA BLVD, SHERMAN OAKS, California, United States.

CANADA: 180 West Beaver Creek Rd, Richmond Hill, Ontario, Canada.

Telephone: +1(249)7000180

Email: support@macas.us